1. Introduction.

This document sets forth the principles, guidelines and requirements of the Acceptable Use Policy of Intermedia communications Inc. and its direct and indirect subsidiaries, including, but not to limited to, Digex, Incorporated and Shared Technologies Fairchild Telecom, Inc. (collectively and individually, the "Company") governing the use by the customer ("Customer") of the Company's services and products ("Services and Products").

The Acceptable Use Policy has been created to promote the integrity, security, reliability and privacy of Company's Web Site Management Facility, network, and Customer data contained within. Company retains the right to modify the Acceptable Use Policy at any time and any such modification shall be automatically effective as to all customers when adopted by the Company.

Questions or comments regarding the Acceptable Use Policy should be forwarded to the Company via:

E-mail: abuse@intermedia.com
 

Telephone: 301-847-6200, 1-800-581-8711

3.4. Mail.

3.4.1. Sending unsolicited mail messages, including the sending of "junk mail" or other advertising material to individuals who did not specifically request such material, who were not previous customers of the Customer or with whom the Customer does not have an existing business relationship ("E-mail spam").

3.4.2. Harassment, whether through language, frequency or size of messages.

3.4.3. Unauthorized use, or forging, of mail header information.

3.4.4. Solicitations of mail for any other E-mail address other than that of the poster's account or service with the intent to harass or to collect replies.

3.4.5. Creating or forwarding "chain letters" or other "pyramid schemes" of any type.

3.4.6. Use of unsolicited E-mail originating from within the Company's network or networks of other Internet Service Providers on behalf of, or to advertise, any service hosted by the Company, or connected via the Company's network.

5. Enforcement.

Company may immediately suspend and/or terminate the Customer's service for violation of any provision of the Acceptable Use Policy upon verbal or written notice, which notice may be provided by voicemail or E-mail. However, the Company attempts to work with the Customer to cure violations of the Acceptable Use Policy and to ensure that there is no re-occurrence of violations prior to suspension and/or termination.